Case Study / LevelAi

How we helped LevelAi design an AI compliance copilot that powered 6× growth and a $12M Series A

Industry — Compliance AI, Financial Services

AI Product Design Design System Conversational UX AI Engineering

LevelAi builds compliance intelligence for banks and fintechs. Their AI copilot reads transactions, policies, and case notes, then drafts the evidence trail a compliance officer would spend hours assembling by hand.

Challenge

Compliance teams were drowning in false positives. Analysts spent 70% of each day re-keying context between six tools, and every escalation meant starting the narrative from zero.

Solution

We designed and built a hybrid chat + dashboard workspace where the copilot drafts case narratives, links every claim to source evidence, and lets analysts approve rather than assemble.

Result

82%

faster case reviews within 90 days of rollout

From seed to Series A

$12M

Series A raised on the back of the relaunched product

6×

growth in weekly active compliance teams

markets cleared regulatory review in year one

A hybrid chat + dashboard workspace

Analysts do not want a chatbot, they want their casework done. The copilot lives beside the case board, not instead of it. Ask a question and the answer arrives as a widget: a transaction graph, a policy citation, a draft narrative, each one pinned back into the case with a click.

Every AI-generated element is visually marked until a human approves it, a pattern the LevelAi team now applies across their whole product line.

LevelAi hybrid chat and dashboard workspace

Evidence you can hand to a regulator

Every sentence the copilot writes carries a citation chip. Click it and the source record opens beside the narrative: the transaction, the policy clause, the analyst note. When a regulator asks why a case was closed, the answer is one export away, not one week away.

LevelAi audit trail with verified evidence

Report creator mode

The same chat field doubles as a command line. Type a slash and it becomes a report builder: pick a template, pull in verified sections from closed cases, and the copilot assembles a suspicious activity report that reads like your best analyst wrote it on their best day.

Templates ship with the regulator in mind: SAR, STR, and internal QA formats came out of workshops with LevelAi compliance leads.

LevelAi report creator with SAR template

Alerts that find the risk first

Monitoring runs around the clock, but people do not. The mobile companion surfaces only what crossed a risk threshold a human set, with the evidence already attached. Tap an alert and you land in the exact case context, not a login screen.

False-positive volume dropped enough that LevelAi now publishes alert precision as a headline product metric.